Recover Your ICROWN Account: Forgot UID or Password
Quick and Secure ICROWN Account Recovery Process
If you cannot access your ICROWN account because you've forgotten your username (UID) or password, don't worry. The platform provides a straightforward, secure recovery process using your registered mobile number for verification. This guide walks you through both scenarios step-by-step to restore your access quickly.
How to Reset Your Forgotten ICROWN Password
Initiating the Password Reset Request
On the ICROWN login interface, locate and click the "Forgot UID or Password" link. A recovery page will open. Select the "Reset Password" option to begin the process of creating a new password for your account.
Verifying Your Identity with Mobile OTP
You will be prompted to enter the mobile number associated with your ICROWN UID. After entering the number, click the "Request OTP" button. A six-digit One-Time Password (OTP) will be sent to that mobile number via SMS.
Completing the Password Reset
Enter the six-digit OTP you received into the verification field on the ICROWN recovery page and click "Next." You will then be directed to a screen where you can enter your new password. Type the new password, confirm it by re-entering it, and finally click the "Okay" or "Submit" button. Your ICROWN password is now successfully reset.
How to Retrieve Your Forgotten ICROWN UID (Username)
Starting the UID Retrieval Process
If you remember your password but have forgotten your ICROWN UID, start by clicking the "Forgot UID or Password" link on the login page. On the recovery page, this time select the "Forgot UID" button to initiate the username retrieval process.
Mobile Verification for UID Retrieval
Just like the password reset, you must enter the mobile number linked to your ICROWN account and request an OTP. Enter the six-digit OTP sent via SMS into the verification field and click "Next" to proceed.
Viewing and Selecting Your UID
After successful OTP verification, the system will display the UID(s) associated with that mobile number. Select your correct ICROWN UID from the list, then click "Next." You will be redirected back to the login page, where you can enter your chosen UID and password to access your account.
Tips for a Smooth ICROWN Account Recovery
Ensure Your Mobile Number is Accessible
The entire ICROWN account recovery process depends on SMS OTP sent to your registered mobile number. Always ensure you have access to the phone and can receive SMS. If you have changed your number, contact ICROWN support before attempting recovery.
Creating a Strong New Password
When resetting your ICROWN password, choose a strong, unique combination of letters, numbers, and symbols. Avoid using easily guessable information like birthdays or simple sequences to enhance your account security.
Regain Access to Your ICROWN Account Now
Follow the clear steps above to reset your password or retrieve your UID. If you encounter any issues during the process, the ICROWN customer support team is ready to assist you.
